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How to Use TiviMate EPG and Favorites on Firestick

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You finally got your Firestick set up with TiviMate, and now you’re staring at a channel list that feels like a phone book from 1998. Sure, you can watch TV—but finding what you actually want to watch? That’s a different story.

The good news? TiviMate has two killer features that transform your streaming experience from “meh” to “wow”: the EPG (Electronic Program Guide) and Favorites. Once you set these up properly, you’ll wonder how you ever lived without them.

This guide walks you through using TiviMate EPG and Favorites on Firestick so you can stop scrolling and start watching. No tech degree required—just your remote and a few minutes.

TL;DR – Quick Takeaways

  • EPG = TV Guide: It shows you what’s playing now and what’s coming up next on every channel.
  • Favorites = Your Shortcut: Star your go-to channels so you skip the endless scrolling.
  • Setup takes minutes: A few taps in TiviMate settings and you’re done.
  • Works best with a solid IPTV service: A reliable playlist means accurate EPG data and smooth browsing.

What Is TiviMate EPG and Why Should You Care?

Let’s keep this simple.

EPG stands for Electronic Program Guide. It’s the TV schedule that appears on your screen—just like the cable guide you grew up with, but way better. Instead of flipping through channels hoping to find something good, you see exactly what’s on right now, what’s next, and what’s playing later tonight.

When you use TiviMate EPG on Firestick, you get:

  • A full timeline of shows across all your channels
  • Show descriptions so you know what you’re getting into
  • The ability to set reminders for upcoming programs
  • Catch-up TV support (if your provider offers it)

Without EPG, TiviMate is just a list of channel names. With it? You’ve got a proper entertainment hub.

Favorites work hand-in-hand with EPG. Think of Favorites as your personal channel lineup—the 10 or 20 channels you actually watch. Instead of scrolling past 5,000 channels from 30 countries, you tap Favorites and boom—everything you love is right there.

TiviMate main menu showing EPG timeline view with program info

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Before You Start: Quick Prep Checklist

You don’t need much, but make sure you have these ready:

  • TiviMate installed on your Firestick – If you haven’t done this yet, install it through the Downloader app or Amazon Appstore.
  • An active IPTV subscription – Your playlist needs EPG data included. Most quality providers bundle this automatically. (PackProTV includes EPG with every subscription, which makes this step painless.)
  • Your playlist credentials handy – You’ll need your M3U URL or Xtream Codes login.
  • A few minutes of patience – The first EPG load can take a moment, especially with large playlists.

Once you’ve got these sorted, you’re ready to roll.

Step-by-Step: Setting Up TiviMate EPG on Firestick

Here’s where the magic happens. Follow these steps exactly, and you’ll have a working TV guide in no time.

Step 1: Open TiviMate Settings

Launch TiviMate on your Firestick. Using your remote, navigate to the Settings gear icon (usually in the top right corner or accessible from the left menu).

Tap it to open the settings panel.

Step 2: Go to EPG Settings

Scroll down and select EPG. This is where you control how your program guide behaves.

You’ll see options for:

  • EPG source – Where TiviMate pulls schedule data from
  • Update interval – How often it refreshes
  • Time offset – Fixes timezone mismatches
  • Past days to keep EPG – How much history to store
TiviMate EPG settings screen showing update interval and time offset options

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Step 3: Assign Your EPG Source

If your IPTV provider included EPG data in your playlist (most do), TiviMate should detect it automatically. Look for your playlist name under EPG sources.

If you don’t see any EPG data:

  • Go back to Settings > Playlists
  • Select your playlist
  • Tap EPG and make sure the correct source is selected
  • If your provider gave you a separate EPG URL, paste it here

Step 4: Set Update Intervals

For the best experience, set your EPG to update every 6 to 12 hours. This keeps your guide fresh without hammering your connection.

If you notice shows missing or outdated info, try updating manually:

  • Go to Settings > EPG > Update EPG now

Step 5: Adjust Time Offset (If Needed)

Are your shows showing the wrong times? That’s a timezone issue.

Go to Settings > EPG > Time offset and adjust by the number of hours needed. For example, if your guide is 2 hours behind, set it to +2.

Step 6: Wait for EPG to Load

The first EPG download can take 1-5 minutes depending on your playlist size. Grab a snack. When it’s done, you’ll see a full program guide when you open any channel.

TiviMate EPG fully loaded showing multiple channels with show titles and times

How to Add Channels to Favorites in TiviMate

Now that your EPG is working, let’s build your Favorites list. This is where TiviMate becomes your TiviMate.

Step 1: Open the Channel List

From the main TiviMate screen, tap TV Guide or Channels to see your full channel lineup.

Step 2: Find a Channel You Love

Scroll through and find a channel you watch regularly—ESPN, BBC, your local news, whatever floats your boat.

Step 3: Long-Press to Add to Favorites

Highlight the channel and long-press the OK button on your Firestick remote. A menu will pop up.

Select Add to Favorites.

You’ll see a star icon appear next to the channel name. That’s how you know it worked.

Step 4: Repeat for Your Must-Have Channels

Add 10-20 channels that you actually watch. Don’t go crazy—the whole point is to make browsing easier, not recreate the chaos.

Step 5: Access Your Favorites

To view only your favorites:

  • Go to Settings > Appearance > Channel sorting or
  • Look for the Favorites filter/tab in your channel list

Now you’ve got a clean, curated list of channels you actually care about.

Pro Tips for a Better TiviMate Experience

You’ve got the basics down. Here are a few extras to level up your setup.

Create Multiple Favorites Groups

TiviMate lets you organize favorites into groups—Sports, News, Movies, Kids, etc. This is perfect for families or if you have diverse viewing habits.

Go to Settings > Playlists > [Your Playlist] > Manage groups and create custom categories.

Use Catch-Up TV

If your IPTV provider supports catch-up (many do), you can watch shows that already aired. Look for the rewind icon in your EPG timeline.

PackProTV includes catch-up on select channels, which pairs perfectly with TiviMate’s EPG features.

Set Program Reminders

See something you want to watch later? Long-press the program in the EPG and select Set reminder. TiviMate will notify you when it’s about to start.

Hide Channels You’ll Never Watch

Got 47 shopping channels cluttering your guide? Hide them.

Go to Settings > Playlists > [Your Playlist] > Manage groups and toggle off groups you don’t need. Your EPG will thank you.

Troubleshooting: Common TiviMate EPG Issues

Even with a perfect setup, things can go sideways. Here are fixes for the most common problems.

EPG Shows “No Information”

Possible causes:

  • EPG source not assigned correctly
  • Provider’s EPG server is down
  • Time offset is wrong

Quick fixes:

  • Go to Settings > EPG and confirm your source is selected
  • Hit Update EPG now
  • Check your time offset settings
  • Contact your provider if the issue persists

Channels Missing from EPG

This usually means the channel doesn’t have EPG data from your provider. It’s a provider issue, not a TiviMate issue.

If it’s a channel you really want, let your IPTV provider know. Quality providers like PackProTV continuously update their EPG coverage.

EPG Is Slow or Laggy

Large playlists can bog down older Firesticks. Try these fixes:

  • Reduce the number of days EPG stores (Settings > EPG > Past days to keep EPG)
  • Lower update frequency
  • Clear TiviMate cache (Firestick Settings > Applications > TiviMate > Clear Cache)

Favorites Not Saving

Make sure you’re fully exiting TiviMate (not just pressing Home). Sometimes the app needs a proper close to save changes. Also, check that you have storage space available on your Firestick.

FAQ: TiviMate EPG and Favorites on Firestick

How often should I update the EPG?

Every 6-12 hours is ideal. TiviMate can do this automatically in the background, so you don’t have to think about it.

Can I use TiviMate EPG without an IPTV subscription?

No—EPG data comes from your IPTV provider. Without a playlist, there’s nothing to populate the guide. If you’re looking for a reliable service with solid EPG support, PackProTV offers free trials so you can test it out.

Why do my favorite channels disappear sometimes?

This usually happens when your playlist updates and channel IDs change. Try refreshing your playlist in Settings > Playlists > Update. If it keeps happening, your provider may be restructuring their lineup.

Does TiviMate EPG work on Firestick 4K?

Absolutely. In fact, the Firestick 4K and 4K Max handle EPG loading faster than older models. The guide will feel snappier and more responsive.

Can I share my favorites across multiple devices?

TiviMate’s premium version supports backup and restore, so you can export your settings (including favorites) and import them on another device. It’s a huge time-saver if you have TiviMate on multiple TVs.

Wrapping It Up

Using TiviMate EPG and Favorites on Firestick doesn’t have to be complicated. Once you’ve set your EPG source, adjusted the time offset, and starred your go-to channels, you’ve basically built your own custom TV guide.

No more scrolling through thousands of channels. No more wondering what’s on. Just tap Favorites, check the guide, and start watching.

And if you’re looking for an IPTV service that actually supports EPG properly—with accurate schedules, catch-up TV, and a massive channel lineup—PackProTV has you covered. Their free trial lets you test everything out before committing, so you can see how smooth TiviMate EPG and Favorites work with a quality playlist.

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